Terms of service

Overview

This website is operated by Twyntee. Throughout the site, “we”, “us”, and “our” refer to Twyntee.

We provide this website, including all content, products, and services (the “Services”), to offer a straightforward shopping experience.

By using this site, you agree to these Terms and our Privacy Policy:
https://twyntee.com/policies/privacy-policy

If you do not agree, please do not use the Services.


1. Access & Accounts

You must be of legal age in your location to use this site.

By using the Services, you agree that:

  • Your information is accurate and complete

  • You are responsible for your account and activity

Accounts are non-transferable.


2. Products

We aim to present products as accurately as possible.

That said:

  • Colors and appearance may vary depending on your screen

  • Product details may change over time

  • Availability is not guaranteed

Twyntee may limit or discontinue products when needed.


3. Orders

Placing an order is a request, not a guarantee.

Twyntee may accept, decline, or cancel orders at its discretion.

Once an order has been confirmed and processed, changes or cancellations may not be possible.

Refunds are handled according to our Refund Policy.

Orders are intended for personal use only, not resale.


4. Pricing & Billing

Prices may change at any time.

Your final price is the amount shown at checkout.

Additional costs such as shipping or taxes may apply and will be shown during purchase.

You agree to provide accurate billing and payment information and to cover all charges associated with your order.


5. Shipping & Delivery

Delivery times are estimates only.

Delays may occur due to carriers or external factors outside our control.

Once an order has been transferred to the shipping carrier, responsibility transfers to the customer.


6. Intellectual Property

All content on this site belongs to Twyntee unless stated otherwise.

This includes:

  • Designs

  • Text

  • Graphics

  • Branding

Nothing may be copied, reproduced, or reused without permission.


7. Optional Tools

We may provide access to third-party tools or services.

We do not control these tools and are not responsible for how they function.

Use of these tools is at your own discretion.


8. Third-Party Links

Some content on this site may include links to third-party websites.

Twyntee is not responsible for those websites or their content.

If you access them, you do so at your own risk.


9. Relationship with Shopify

This store is powered by Shopify.

All purchases are made with Twyntee, not Shopify.

Shopify is not responsible for issues related to your order, products, or fulfillment.


10. Privacy

Your personal information is handled according to our Privacy Policy:
https://twyntee.com/policies/privacy-policy

Some information may also be processed by Shopify and its partners in order to operate the store and complete transactions.


11. Feedback

If you send feedback, suggestions, or ideas, Twyntee may use them without restriction.

We are not required to provide compensation or respond to submissions.


12. Errors & Updates

Occasionally, there may be errors relating to pricing, descriptions, availability, or other information.

Twyntee reserves the right to correct or update information at any time, including after an order has been placed.


13. Prohibited Use

You agree not to use the Services to:

  • Violate laws or regulations

  • Infringe on rights

  • Disrupt or damage the site

  • Send spam or malicious content

Access to the Services may be restricted or terminated if necessary.


14. Automated Access

You may not use bots, scraping tools, or automated systems to access or interact with the Services without permission.

Twyntee may restrict or block such activity when necessary.


15. Termination

Twyntee may suspend or terminate access to the Services at any time.

You remain responsible for any outstanding obligations.


16. Disclaimer

The Services and products are provided “as is”.

Twyntee does not guarantee:

  • Continuous availability

  • Error-free operation

  • That products will meet every expectation

Use of the Services is at your own risk.


17. Limitation of Liability

To the fullest extent permitted by law, Twyntee is not liable for damages resulting from:

  • Use of the Services

  • Purchased products

  • Delays or errors


18. Indemnification

You agree to hold Twyntee harmless from claims resulting from:

  • Misuse of the Services

  • Violation of these Terms

  • Violation of laws or third-party rights


19. Severability

If any part of these Terms is found invalid or unenforceable, the remaining sections will continue to apply.


20. Entire Agreement

These Terms, together with our policies, represent the full agreement between you and Twyntee.


21. Assignment

You may not transfer your rights under these Terms.

Twyntee may assign or transfer its rights when necessary.


22. Governing Law

These Terms are governed by applicable laws based on where Twyntee operates.


23. Headings

Section headings are included for clarity only.


24. Changes to These Terms

Twyntee may update these Terms at any time.

Continued use of the Services means you accept those updates.


25. Contact

Questions or concerns:

support@twyntee.com